Handle a double booking from Airbnb or Booking

In this video

1. Airbnb sold a night you already have a guest for? The bell at the top tells you as soon as its calendar is pulled in.
2. Click the notification: the bookings list opens filtered to OTA conflicts, and the double-booked stay has a red label.
3. Open the booking: the warning card says which night clashes, and with which calendar.
4. Below it are the rooms still free. Moving to another room category keeps the old price; tick this box to reprice at the new category's rate.
5. Click Move to on a suitable room: the guest is moved, and the conflict label is gone.
6. To avoid the next one, keep rooms back from the OTAs: open the property, and click Edit on the room category.
7. Under Rooms kept back from OTAs, enter one room and choose Fridays, Saturdays and holidays only.
8. Click Save. When only one room is left, the calendar sent to Airbnb and Booking shows it sold out; your own site and the desk still sell it.