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Working hours and auto-replies for Messenger and Instagram

In the inbox settings: set working hours, add an automatic reply by keyword (accents ignored) and save it.

Narrated in Vietnamese, with Vietnamese captions.

About Messenger & Instagram inbox →

In this video

  1. In Inbox settings, you connect your Facebook page and Instagram so guests’ messages arrive in one place.
  2. Set your working hours. Outside these hours, the out-of-hours replies are sent automatically.
  3. Add an auto-reply: type the keywords guests often ask about, accents not needed.
  4. Write the reply, with a booking link if you like.
  5. Click Save. Each guest gets the auto-reply at most once in ten minutes.

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