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Guest profiles: past stays and notes

Find a guest, see every stay and what they spent, and keep a note for next time.

Narrated in Vietnamese, with Vietnamese captions.

About Guest profiles →

In this video

  1. The Guests section gathers every guest who has booked, with the number of stays, the latest stay and total spending.
  2. Type a name or phone number to find a guest.
  3. Click the name to open the profile: every stay, the dates, status and amount.
  4. Add a birthday and tags such as regular or VIP to filter quickly later.
  5. Write a private note for next time, visible to staff only, then click Save profile.

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