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Guest profiles: past stays and notes
Find a guest, see every stay and what they spent, and keep a note for next time.
Narrated in Vietnamese, with Vietnamese captions.
About Guest profiles →In this video
- The Guests section gathers every guest who has booked, with the number of stays, the latest stay and total spending.
- Type a name or phone number to find a guest.
- Click the name to open the profile: every stay, the dates, status and amount.
- Add a birthday and tags such as regular or VIP to filter quickly later.
- Write a private note for next time, visible to staff only, then click Save profile.
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