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Check guests in and out
From today’s board: check a guest in, take the balance at check-out, and the room is marked for cleaning.
Narrated in Vietnamese, with Vietnamese captions.
About Today room board →In this video
- Open the Today section. A room with a guest arriving soon shows the arrival time and the guest’s name.
- When the guest arrives at the desk, click Check in right on that room’s tile.
- If a guest is about to check out but still owes money, the room tile shows the amount left. Click the guest’s name to open the booking.
- Collect the rest: click Record payment, enter the amount left and save.
- Then click Check out.
- Go back to Today: that room automatically changes to not cleaned, and a cleaning task is ready for housekeeping.
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0:41Take a booking from a phone call or a Zalo messageBookings
0:42Record the OTA, its booking code and commissionBookings
0:30Confirm a booking made onlineBookings
0:54Read the room calendar by day, week and rangeBookings
0:43Share a view-only calendar, recolour it, see a room’s monthToday & housekeeping